Stan Phelps is the owner of 9 INCH marketing, a marketing company based out of North Carolina. In JAMA’s July Breakfast presented the topic Retention vs. Acquisition and discussed how it can be more profitable to focus on retaining one’s customers over always looking for the next customer. Before I discuss the presentation, let me Read More…
Recently at the JAMA morning meeting, Simon T. Bailey came and delivered a brilliant speech that was both captivating and inspirational. When he and his daughter Madison arrived at the Fairfield Inn, you could feel the positive energy radiating from them. Add that energy to the already peppy JAMA breakfast crowd and we had a power boost to Read More…
